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AFTER SALES SERVICE: professionalism and competence

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The after sales assistance is guaranteed by our qualified staff and it offers a fast and efficient service in any place and time. This ensures constant first-class global support in terms of the rapid supply of original spare parts, technical assistance and staff training.

The SERMAC after-sales service is part of the aim of guaranteeing a highly efficient Assistance Service, ready to locally intervene with speed and competence. The network of authorized SERMAC service points and distributors (spread throughout Italy, as well as in all continents) ensures an effective global service of first quality in terms of sales, technical assistance, problem diagnosis and supply of original spare parts. Each Service Center is constantly equipped with a spare parts warehouse that is suitable for local needs and guarantees fast and direct supply.

The SERMAC after-sale service, carried out and professionally organized by a constantly trained and specialized technical staff, is able to offer immediate response in terms of support and advice directly on the territory, guaranteeing the maximum level of satisfaction of the machine after the purchase.

SERMAC, synonymous with strength and innovation, is also confirmed in post-sales as the ideal partner for companies projected into the future.

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